Payment Issues

We often receive phone calls or e-mails informing us of difficulties with the payment process.

One of the causes could be the excessive accumulation of cookies.

Unfortunately, in order to proceed with navigation, we are ‘forced’ to accept cookies.

This simple click, which we now perform mechanically, clogs up our devices (mobile phone, tablet, PC) which may have problems at the payment stage.

For this reason, from time to time, it would be preferable to empty the cache and delete browser cookies.

At the same time, we recommend that you also delete your history.

If even with this measure you are still unable to finalise the payment, our operators are available to help you complete the order or to dispel any doubts you may have.